This Privacy Policy explains how Sold House LLC ("SoldHouse," "we," "us," or "our") collects, uses, and shares information when you visit refer.soldhouse.com (the "Site"), submit a deal referral, or request one of our free guides. By using the Site or submitting information, you agree to this Policy.
1. Who we are
Sold House LLC · 720 N Larch Ave, Suite 1B, Elmhurst, IL 60126 · info@soldhouse.com · (630) 870-1834. SoldHouse is a real estate investor and cash homebuyer — not a real estate brokerage.
2. Information we collect
- Information you give us. When you refer a deal or request a guide, we collect details such as your name, email address, phone number, and brokerage; the property address and details you share; and, if you provide it, the property owner's contact information. We do not ask for financial-status information (income, debt, credit, or net worth).
- Information collected automatically. Like most websites, we and our providers may collect technical data such as IP address, browser type, device information, pages viewed, and referring URLs through cookies and similar technologies.
- Marketing attribution. If you arrive from an ad or link, we may collect campaign identifiers (for example, click IDs and UTM parameters) to understand which efforts work.
3. How we use your information
- To evaluate and follow up on a deal you refer, and to keep you updated through closing.
- To deliver the guides and resources you request and send related information for agents.
- To contact you by phone, text (SMS), and email about your referral or request.
- To operate, secure, and improve the Site, and to measure our marketing.
- To comply with legal obligations and enforce our Terms of Service.
4. Text messages and calls
When you submit a form and provide your phone number and consent, you agree that SoldHouse may call and text you (including by automated means) about your referral or request. Message and data rates may apply; message frequency varies. Reply STOP to opt out of texts or HELP for help. Consent to marketing messages is not a condition of any service.
5. How we share information
We do not sell your personal information. We share it only:
- With service providers who help us operate — including our CRM and forms provider, HighLevel (LeadConnector), our hosting provider, and email/SMS and analytics tools — who process data on our behalf under contract.
- For legal reasons — to comply with law, respond to lawful requests, or protect our rights, safety, or property.
- In a business transfer — as part of a merger, financing, or sale of assets.
6. Cookies
We use cookies and similar technologies to run the Site, remember preferences, and measure marketing. Third parties such as Google and Meta may set cookies to help us understand ad performance. You can control cookies through your browser settings; disabling them may affect some features.
7. Data retention & security
We keep information for as long as needed to fulfill the purposes described here or as required by law, then delete or de-identify it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is 100% secure.
8. Your choices & rights
You may opt out of marketing emails using the unsubscribe link, opt out of texts by replying STOP, and request access to, correction of, or deletion of your personal information by emailing info@soldhouse.com. Depending on where you live, you may have additional rights under applicable privacy laws; we will honor them as required.
9. Children
The Site is intended for real estate professionals and is not directed to children under 18. We do not knowingly collect information from children.
10. Changes to this Policy
We may update this Policy from time to time. Changes take effect when posted, and the "Last updated" date above will reflect the latest revision.
11. Contact us
Questions about this Policy? Email info@soldhouse.com or write to Sold House LLC, 720 N Larch Ave, Suite 1B, Elmhurst, IL 60126.
This page is provided for general information and is not legal advice.